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Cloud Solutions
Cloud migration, configuration and support across Azure, AWS and other environments where appropriate.
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IT • Security • Cloud
Managed IT services for growing UK businesses.
NorthWave manages, secures and supports your business IT from users and devices to Microsoft 365, cyber security, cloud, networks and backup. Get practical IT support without the overhead of building a large internal team.
Your managed IT partner
One partner to support, secure and improve your IT.
NorthWave can provide ongoing IT support alongside Microsoft 365, cyber security, cloud, backup and infrastructure services. We focus on practical priorities, clear communication and technology that supports the way your business works.
Core services
Managed IT and specialist services in one place.
Use NorthWave as your managed IT partner or bring us in for a focused technology, security or cloud requirement.
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Cyber Security
Practical protection for identities, devices, email, data and business systems.
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Managed IT
Ongoing support, monitoring, maintenance, patching and technology management for your team.
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Technical Consultancy
Independent advice for technology decisions, projects, suppliers and infrastructure.
Discuss a project →What managed IT means
More than fixing problems when they happen.
Managed IT is about keeping your technology supported, maintained and secure over time. NorthWave can become your ongoing IT partner, helping you manage day-to-day issues while keeping an eye on the wider technology environment.
Start with a Free IT Health Check →User & helpdesk support
Practical support for everyday user, access, software and device issues.
Monitoring & maintenance
Ongoing maintenance and visibility across supported systems and devices.
Microsoft 365 management
Administration, users, devices, security configuration and ongoing support.
Security & resilience
Security controls, backup considerations and practical guidance to reduce avoidable risk.
Technology planning
Clear priorities for upgrades, projects, suppliers and future technology needs.
Ongoing improvement
Review what is working, identify gaps and improve the environment over time.
More ways we can help
What managed IT support can cover.
01
Managed IT
Managed IT Support
Keep your users, devices and systems running with ongoing IT support, maintenance and monitoring. We can help with day-to-day troubleshooting, user administration, patching, device management, backups and wider technology planning.
Helpdesk
Monitoring
Patch management
Device support
IT planning
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Security
Cyber Security
Improve your security posture with practical controls covering identity, MFA, endpoint protection, email security, access, backups and user awareness. We can also help you prepare for recognised security and compliance requirements where appropriate.
MFA
Endpoint security
Email security
Security reviews
User awareness
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Cloud
Cloud Services
Plan, migrate and support cloud environments that fit the way your business works. Our services can cover cloud readiness, migration planning, Microsoft 365, Azure, AWS, hybrid infrastructure and ongoing administration.
Azure
AWS
Microsoft 365
Migration
Cloud management
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Infrastructure
Server Management & Infrastructure
Support for physical and virtual infrastructure, including Windows Server, Linux, virtualisation, network equipment and core business systems. We focus on reliable configuration, maintenance, monitoring and documentation.
Windows Server
Linux
VMware
Networking
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Backup
Cloud Backup & Disaster Recovery
Protect important business information with managed backup and recovery solutions. We can help with backup strategy, cloud backup, endpoint protection, Microsoft 365 data protection and recovery planning.
Business backup
Recovery planning
Microsoft 365
Data protection
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Devices
Laptop, Computer & Hardware Support
Diagnose hardware and software issues, plan device upgrades and support business hardware across its lifecycle. Where appropriate, we can assist with repairs, component upgrades, replacement planning and new device setup.
Diagnostics
Repairs
Upgrades
Device setup
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Software
Software, Updates & Patch Management
Keep operating systems and applications maintained with a structured approach to updates, patching and software administration. Good patch management helps reduce avoidable security and reliability issues.
Windows
macOS
Applications
Patch management
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Remote support
Remote IT Support
Secure remote assistance for common IT problems, software configuration, troubleshooting and user support. A practical option for hybrid teams, remote employees and businesses with distributed locations.
Troubleshooting
Remote users
Software support
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Consultancy
Technical Consultancy
Need an independent technical view? We can help assess infrastructure, compare options, plan projects, work with suppliers and translate technical requirements into practical business decisions.
IT strategy
Project planning
Supplier management
Technology reviews
Our approach
The right service starts with understanding the problem.
01 / UNDERSTAND
We listen first.
Your users, systems, risks and business priorities come first.
02 / RECOMMEND
We keep it practical.
Clear options, sensible priorities and no unnecessary technology.
03 / DELIVER
We make it happen.
Implementation designed to minimise disruption and leave you with a manageable solution.
04 / SUPPORT
We stay involved.
Ongoing support and advice when you need it.
Managed IT questions
Good managed IT should be clear.
Can NorthWave become our main IT support provider? +
Yes. NorthWave can provide ongoing IT support and help manage areas such as users, devices, Microsoft 365, security, backup and infrastructure, depending on your environment and requirements.
Do you only work with businesses that already have an internal IT team? +
No. The service can suit businesses without a dedicated internal IT team as well as organisations that need additional expertise or project support.
Can you help with Microsoft 365 and cyber security as part of managed IT? +
Yes. Microsoft 365 administration and security can form part of the wider managed IT relationship, alongside endpoint, identity, backup and other support requirements.
Let's talk
Ready to get more from your IT?
Tell us what you're trying to achieve or what is currently causing problems. We'll help you work out the next step.